What personal data we collect and why we collect it

Cookies

In conjunction with our third-party service providers, we make limited use of cookies and clear GIFs to gather information when you visit any one of our Sites, make a purchase and when you click through to any one of our Sites from a targeted email, newsletter or partner site. We may also use cookies and clear GIFs to gather and compile such information about you when you return to our Sites so that we may better customize our services to you. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via our website forms, email, instant messaging or other direct contact from you.

Healthbasket.eu holds all information gathered in strictest confidence. We neither sell, trade, nor share information with any 3rd party company, organization, or individual.

The following cases define information flow within our delivery system:

  • We share gift recipient’s address & phone number information with local delivery agent or/and shipping courier in order to provide delivery service we were contracted for.
  • In order to verify the order & prevent online fraud we may occasionally ask our customers to verify order information over the phone with a member of our order processing team. The information provided to us as part of this verification is not stored on our servers and is not used for any purpose except to verify transaction validity in real-time.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

To prevent theft we never store customers’ account numbers, credit/debit card numbers or other information anywhere on our system. This information is processed securely in real-time only.